Question 1

What happens if my flight is delayed?

Accepted Answer

Your driver automatically adjusts the pick-up time thanks to real-time flight tracking. No additional charge applies.

Question 2

Can the fare change in heavy traffic?

Accepted Answer

No. The fare is fixed and confirmed at booking.

Question 3

Where will I meet the driver at CDG?

Accepted Answer

In the Arrivals area, within an authorised chauffeur pick-up zone. The exact meeting point is confirmed via SMS or email.

Question 4

Will I receive an invoice?

Accepted Answer

Yes. The invoice is automatically sent by email after the service.