Question 1

Is the shuttle a private service?

Accepted Answer

No. The Ozeroute shuttle is a shared service with a fare per passenger and fixed stops.

Question 2

Where does the shuttle depart in Paris?

Accepted Answer

Departures take place from Paris Centre Montparnasse, 20 Boulevard de Vaugirard, Paris.

Question 3

Does the fare change depending on traffic conditions?

Accepted Answer

No. The fare per passenger is fixed and confirmed at the time of booking.

Question 4

What luggage is included in the ticket?

Accepted Answer

Each passenger may bring one standard suitcase and two carry-on bags, within the size limits specified in the luggage policy.

Question 5

Can I cancel my booking?

Accepted Answer

Yes. Cancellation is free of charge until D-1 before the travel date.